Yabei Privacy Policy
Last Updated: November 4, 2025 | Effective Date: November 4, 2025
Special Notice:Yabei (hereinafter referred to as "we") deeply understands the importance of personal information to you. We will protect your personal information and privacy security in accordance with laws and regulations. We have formulated this "Privacy Policy" and specially remind you: We hope you will carefully read and understand this privacy policy before using Yabei and related services, so as to make appropriate choices.
Introduction
Welcome to use the products and services provided by Yabei!
This privacy policy applies to all products and services provided by Yabei. If products or services of our affiliated companies use products or services provided by Yabei but do not have an independent privacy policy, this privacy policy also applies to such products or services.
Before using various products or services of Yabei, please be sure to carefully read and thoroughly understand this policy, especially the clauses marked in bold/underline, which you should focus on reading. Only start using after confirming that you fully understand and agree. If you have any questions, comments or suggestions about the content of this policy, you can contact us through the contact information provided in this policy.
I. How We Collect and Use Your Personal Information
Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information, or reflect the activities of a specific natural person. We will follow the principles of legitimacy, legality, and necessity, and collect and use your personal information for the following purposes described in this policy:
1.1 Account Registration and Login
Information Collected:
- Mobile phone number (required)
- Verification code (required)
- Nickname, avatar (optional)
- Email address (optional)
Purpose of Use:
Create and manage your account, and provide you with complete platform services.
1.2 Product Browsing and Purchase
Information Collected:
- Browsing history: products you view, search keywords
- Purchase history: order information, payment information, delivery address
- Delivery information: name, phone number, detailed address
- Payment information: payment method, transaction amount, transaction time
Purpose of Use:
Complete transactions, deliver products, provide after-sales service, and recommend products you may be interested in.
1.3 Customer Service and After-Sales
Information Collected:
- Inquiry content, complaints and suggestions
- Chat records with customer service
- Return and exchange information
Purpose of Use:
Respond to your needs, provide customer service, and handle your complaints or suggestions.
1.4 Device and Log Information
Information Collected:
- Device information: device model, operating system version, device identifier (IMEI/IDFA, etc.)
- Network information: IP address, Wi-Fi information, mobile network information
- Log information: access time, pages visited, operation records
Purpose of Use:
Ensure secure and stable service operation, conduct data analysis, improve user experience, and prevent security risks.
1.5 Location Information
In order to provide you with delivery services and recommend nearby promotional activities, after your authorization and consent, we will collect your location information. You can turn off location permissions in device settings at any time to stop our collection of your location information.
1.6 Camera and Photo Album Permissions
When you use functions such as avatar upload, product review and photo sharing, after your authorization and consent, we will access your camera and photo album. If you refuse to provide, it will only prevent you from using this function, but will not affect your normal use of other functions of Yabei.
II. How We Use Cookies and Similar Technologies
To ensure the normal and efficient operation of the platform and provide you with a more convenient access experience, we will store Cookies, Flash Cookies or other local storage usually containing identifiers, site names and some numbers and characters provided by your browser or associated applications on your device (hereinafter referred to as "Cookies").
With Cookies, we can store your preference settings and other data, and use them to determine whether registered users have logged in, improving services and user experience.
We will not use Cookies for any purpose other than those described in this privacy policy. You can manage or delete Cookies according to your preferences. For details, please refer to AboutCookies.org. You can clear all Cookies saved on your computer or mobile device. Most web browsers automatically accept Cookies, but you can usually modify your browser settings to reject Cookies according to your needs.
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
3.1 Sharing
We will not share your personal information with any company, organization or individual outside Yabei, except in the following cases:
- Obtain your explicit consent: After obtaining your explicit consent, we will share your personal information with other parties;
- In statutory circumstances: Share in accordance with applicable laws and regulations, legal procedures, litigation or mandatory requirements of government authorities;
- Share with authorized partners: We may entrust authorized partners to provide you with certain services or perform functions on our behalf. We will only share your information for legal, legitimate, necessary, specific and clear purposes. Authorized partners can only access the information necessary for their duties and may not use this information for any other purpose. Currently, our authorized partners include the following types:
- Logistics and delivery service providers
- Payment service providers
- Data analysis service providers
- Cloud service providers
3.2 Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
- Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
- When Yabei service providers undergo merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy, otherwise we will require the company or organization to re-seek your authorization and consent.
3.3 Public Disclosure
We will only publicly disclose your personal information in the following cases:
- With your explicit consent or based on your active choice, we may publicly disclose your personal information;
- If we determine that you have violated laws and regulations or seriously violated Yabei-related agreements and rules, or to protect the personal and property safety of Yabei users or the public from infringement, we may disclose information about you in accordance with laws and regulations or with your consent, including related violations and measures Yabei has taken against you.
IV. How We Protect Your Personal Information
4.1 We have taken security protection measures that meet industry standards and are reasonably feasible to protect your information and prevent personal information from unauthorized access, public disclosure, use, modification, damage or loss. For example, data exchanged between your browser and server is protected by SSL protocol encryption; we also provide HTTPS protocol secure browsing for the website; we use encryption technology to improve the security of personal information; we use trusted protection mechanisms to prevent personal information from malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel can access personal information.
4.2 We have an industry-leading data security management system centered on data and around the data lifecycle, improving the security of the entire system from multiple dimensions such as organizational construction, system design, personnel management, and product technology.
4.3 We will take reasonably feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes described in this policy, unless the law has mandatory retention requirements.
4.4 The Internet is not an absolutely secure environment. We strongly recommend that you use secure methods and complex passwords to help us ensure your account security. If you find that your personal information, especially your account or password, has been leaked, please contact us immediately through the contact information provided in this policy so that we can take corresponding measures according to your application.
4.5 After the unfortunate occurrence of personal information security incidents, we will inform you in accordance with legal requirements: the basic situation and possible impact of the security incident, disposal measures we have taken or will take, suggestions for you to prevent and reduce risks independently, and remedial measures for you. We will promptly notify you of the relevant situation of the incident by email, letter, phone, push notification, etc. When it is difficult to notify each personal information subject one by one, we will take reasonable and effective ways to publish announcements.
V. How You Manage Your Personal Information
In accordance with relevant Chinese laws and regulations and regulatory requirements, we guarantee you the following rights to your personal information:
5.1 Access Your Personal Information
You have the right to access your personal information, except as otherwise provided by laws and regulations. You can access your personal information yourself through the following ways:
- Account information: View and edit your account information in "My - Settings - Account Information";
- Order information: View all your orders in "My - Orders";
- Delivery address: View, edit, and delete your delivery address in "My - Address Management";
- Browsing history: View your browsing history in "My - Browsing History".
5.2 Correct Your Personal Information
When you find that the personal information we process about you is incorrect, you have the right to ask us to make corrections. You can make a correction request through the methods listed in "5.1 Access Your Personal Information".
5.3 Delete Your Personal Information
In the following circumstances, you can request us to delete personal information:
- If our processing of personal information violates laws and regulations;
- If we collect and use your personal information without obtaining your explicit consent;
- If our processing of personal information seriously violates our agreement with you;
- If you no longer use our products or services, or you actively cancel your account;
- If we no longer provide products or services to you.
5.4 Change the Scope of Your Authorization Consent
Each business function requires some basic personal information to be completed. For the collection and use of additional personal information, you can give or withdraw your authorization consent at any time. You can operate yourself through the following ways:
- Turn off permissions such as location, camera, photo album, contacts in the device "Settings";
- Manage personalized recommendations, ad push and other functions in "My - Settings - Privacy Settings".
After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the personal information processing previously carried out based on your authorization.
5.5 Cancel Account
You have the right to cancel your account. You can operate yourself through "My - Settings - Account & Security - Cancel Account". After you actively cancel your account, we will stop providing you with products or services, delete your personal information in accordance with applicable legal requirements, or make it anonymous.
5.6 Respond to Your Above Requests
For security reasons, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request.
We will respond within 15 business days. If you are not satisfied, you can also complain through the contact information provided in this policy.
For your reasonable requests, we do not charge fees in principle, but for multiple repeated requests beyond reasonable limits, we will charge a certain cost fee depending on the situation. For those groundless repeated requests, requests that require excessive technical means, bring risks to the legitimate rights and interests of others, or are very unrealistic, we may refuse.
VI. How We Handle Minors' Personal Information
Our products, websites and services are mainly for adults. Without the consent of parents or guardians, minors should not create their own accounts.
For the collection of minors' personal information with the consent of parents or guardians, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect minors.
If we find that we have collected minors' personal information without prior verifiable consent from parents or legal guardians, we will try to delete the relevant data as soon as possible.
VII. How Your Personal Information Is Transferred Globally
The personal information we collect and generate in our operations in the People's Republic of China is stored in China.
Currently, we will not transfer the above information overseas. If we transfer overseas, we will follow relevant national regulations or seek your consent.
VIII. How This Policy Is Updated
Our privacy policy may change.
Without your explicit consent, we will not limit the rights you should enjoy in accordance with this policy. We will post any changes to the privacy policy on a dedicated page.
For major changes, we will also provide more prominent notifications (including notifications through platform announcements and even pop-up prompts to you).
Major changes referred to in this policy include but are not limited to:
- Major changes in our service model;
- Changes in the main objects of personal information sharing, transfer or public disclosure;
- Major changes in your rights to participate in personal information processing and how to exercise them;
- Changes in our contact information and complaint channels;
- When the personal information security impact assessment report indicates a high risk.
IX. How to Contact Us
If you have any questions, comments or suggestions about this privacy policy, or if you have any questions, comments or suggestions about your personal information when using our services, you can contact us through the following ways:
Contact Information:
- Customer Service Email: privacy@yabei.com
- Customer Service Hotline: 400-XXX-XXXX (Weekdays 9:00-18:00)
- Online Customer Service: Through the "Contact Customer Service" function in the APP
- Mailing Address: [Please fill in your company address]
Generally, we will reply within 15 business days.
If you are not satisfied with our reply, especially if you believe that our personal information processing behavior has damaged your legitimate rights and interests, you can also seek solutions by filing a lawsuit with the court with jurisdiction in the place where the defendant is located.
Appendix: Related Definitions
| Term | Definition |
|---|---|
| Personal Information | Information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information, or reflect the activities of a specific natural person. |
| Personal Sensitive Information | Including identity document numbers, personal biometric information, bank account numbers, communication records and content, property information, credit information, travel tracks, accommodation information, health and physiological information, transaction information, etc. |
| Personal Information Deletion | Refers to the act of removing personal information from systems involved in daily business functions, making it inaccessible and unretrievable. |
| Device | Including but not limited to smartphones, tablets, smart watches and other devices that can install and use our services. |
| Unique Device Identifier | A unique device identifier (sometimes called a universal unique ID or UUID) is a string of characters programmed into the device by the device manufacturer that can be used to uniquely identify the corresponding device (such as the IMEI number of a mobile phone). |
| Affiliated Company | Refers to any company, institution and the legal successors of the above companies or institutions that are controlled, controlled by or under common control with one party now or in the future. |
Important Notice:Yabei respects and protects the personal information of all users who use the service. This privacy policy explains how we collect, use, store and protect your personal information. Please read all the contents of this privacy policy carefully before using our services to ensure that you fully understand and agree. Thank you for your trust in Yabei!